The Good Level
Shipping Policy
We offer free shipping on orders over £50.
Orders made before 1pm Monday – Friday will be shipped the same day. If there is a delay with your order we will contact you by email or phone.
Orders are not shipped or delivered on weekends or bank holidays. Orders may occasionally be delivered on Saturdays, depending on your local Royal Mail depot.
Item tracking will be emailed to you once your order has been processed – please allow 24 hours for this to be active. We use ‘Royal Mail Tracked 48’ which takes up to 2 working days.
The Good Level take the upmost care and attention to ensure your products arrive on time and in perfect condition. However, if you are unsatisfied in any way, please let us know.
If your product arrives damaged, please ensure you take sufficient photographs of the damaged goods and packaging before letting us know.
We currently only ship to the United Kingdom. Flat rate shipping is charged at £4.34.
#FindYourLevel
All products sold by The Good Level are made from cold pressed oils and therefore outside of Novel Foods and are classed by the FSA as “Not Novel” due to their traditional status.
